Data Privacy Policy

Privacy Policy (in accordance with the Thai Personal Data Protection Act, PDPA)

  1. Data Controller
    The data controller is THE NEW ONE CO., LTD., represented by Mr. Matthew Glynn.

  2. Collected Data

    • Contact information submitted via web forms (name, email, phone number).

    • Technical information (IP address, cookies, browser data).

    • Data for service provision (property inquiries, booking requests).

  3. Purpose of Processing

    • To provide and improve our real estate services.

    • To respond to inquiries and customer support.

    • To comply with legal and regulatory obligations.

    • For marketing and communication (only with consent).

  4. Legal Basis
    Processing is based on consent, performance of a contract, and compliance with Thai law (PDPA).

  5. Data Retention
    Personal data will be stored only as long as necessary for the above purposes, unless a longer retention period is required by law.

  6. Data Sharing
    Data may be shared with:

    • Hosting and IT service providers (e.g. website hosting).

    • Third parties only where legally required.
      No data will be sold to third parties.

  7. User Rights
    Under the PDPA, users have the right to:

    • Access their personal data.

    • Request correction or deletion.

    • Withdraw consent at any time.

  8. Contact for Data Protection
    THE NEW ONE CO., LTD.
    69/1 Moo 5, Puyut Subdistrict, Mueang District, Surat Thani, Thailand
    Email: office@kohproperties.com | Tel: +66 98 451 6959